JOB OPPORTUNITIES

INTRODUCTION
OFFICE BEARERS
MILESTONES / ACHIEVEMENTS

JOB OPPORTUNITIES

CSC recognises the importance of value-adding to its employees. In line with the commitment to provide quality services to its members, the Club provides various training and personal development opportunities to all staff while offering a conducive work environment. If you are a passionate and dynamic individual who shares our vision for excellence and quality, take this opportunity to join us and be part of our team!

Our Mandate

Inclusive Workplace

The Club Management is committed to and has adopted the Employers’ Pledge to ensure Fair Employment Practices and promotes fair and merit-based employment practices.

Employees Health

To promote employee’s health and well being, a wide range of integrated Workplace Health Programmes and annual health scans are extended.

2004 – Singapore Health Awards

2012 – Platinum Award

Forging A Team

A myriad of staff engagement and teaming activities such as Monthly Birthday Celebrations, Sports Tournaments and Staff Annual Dinner are organised to bond employees across all levels and ages to promote an inclusive and cohesive team.

Membership Relations, Sales & Marketing Executive

Main Duties

    • Membership Processing: Efficiently process new membership applications, renewals, resignations, terminations, and other membership-related transactions
    • Data Management: Maintain accurate and up-to-date membership records, including photographs, contact information, and membership status.
    • Member Support: Provide excellent customer service to members by addressing inquiries, resolving issues, conducting Club Tours, and assisting with membership-related matters.
    • Membership Communications: Develop and implement effective communication strategies, including sending welcome packages, renewal reminders, and other relevant notifications.
    • Sales and Marketing: Generating leads, following up on inquiries, and delivering product information. Assist in planning and executing marketing campaigns and track key performance indicators (KPIs).
    • Report Generation: Generate regular reports on membership trends, statistics, and performance metrics.
    • System Maintenance: Update and maintain the membership management system to ensure data accuracy and efficiency.
    • Compliance and Security: Ensure compliance with all relevant regulations and security protocols related to member data.

Requirements

  • Excellence customer service with good interpersonal skills
  • Proficiency in oral and written English, another language is a plus (To liaise with English and Mandarin-speaking members)
  • A collaborative team player with strong communication, customer service, and interpersonal skills
  • Prior Sales and marketing experience is a plus.
  • Positive and proactive attitude
  • Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint)
  • Candidates who hold a Diploma/ GCE “A” levels is preferred.

Posted on 14 Jan 2025

Apply Now

Membership Services Associate

Main Duties

  • Lead potential members on informative and engaging club tours, highlighting the club’s unique features, amenities, and benefits.
  • Effectively pitch membership packages to prospective members, addressing their questions and concerns while showcasing the value proposition of membership.
  • Track and analyze sales performance, identifying trends and opportunities for improvement
  • Assisting with membership-related applications, such as new member registrations, membership card replacement and membership inquiries. Maintain accurate membership records and databases.
  • Processing payments and handling cash and online transactions for membership dues and other Cub services. Ensuring accuracy in financial transactions and maintaining appropriate records.
  • Monitoring and controlling access to Club facilities, verifying membership credentials or guest passes, and enforcing Club policies and regulations to ensure the safety and security of members, whereas necessary.
  • Performing general administrative tasks, such as answering phone calls, responding to emails, managing the tidiness of Front Office premises, and maintaining Club correspondences.
  • Effectively communicate with members and other stakeholders to provide timely and accurate information regarding Club activities, promotions and updates.
  • Addressing member feedback, concerns or conflicts in a professional and proactive manner, aiming to achieve satisfactory resolutions. Escalating issues to Duty Manager when necessary.
  • Handle correspondence with reciprocal and affiliated club.
  • Any other duties delegated by Duty Manager and Head of Membership Department from time to time

Requirements

  • Proficiency in oral and written English, another language is a plus (To liaise with English and Mandarin-speaking associates)
  • A collaborative team player with strong communication, customer service, and interpersonal skills
  • Positive and proactive attitude
  • Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint)
  • Candidates who hold a Diploma/ GCE “A” levels is preferred
  • 5.5 days week (Rostered shift. No midnight shift)

Posted on 14 Jan 2025

Apply Now

WE OFFER ATTRACTIVE BENEFITS SUCH AS:

    • Annual Wage Supplement
    • Annual Increment
    • Performance Bonus
    • Ang Bao Payment
    • Annual Leave
    • Dental & Medical Benefits
    • Annual Health Screening
    • Overtime
    • Split Shift Allowance
    • Laundry Allowance
    • Duty Meal
    • Staff Discount
    • Training & Development
    • Free Parking

Please contact Human Resource for further enquiries at 6885 0664 / 6885 0666.